Pricing questions
What happens if we miss a lesson?
You're only billed for lessons that took place. Cancelling or rescheduling is free with at least 24 hours' notice. Since the rate per lesson depends on how many lessons happen in a month, a lighter month means a slightly higher rate per lesson.
What's the difference between a 45-minute and an 80-minute lesson?
A 45-minute lesson is focused time with the teacher. An 80-minute deep-dive lesson adds a 30-minute block of independent work, so your teen applies what they've just learned and gets feedback on it in the same session.
What is a guided practice session?
An 80-minute online study block where 2–4 students work on their own homework or exam practice, each in their own breakout room. A teacher rotates between rooms, checking progress and giving feedback in real time.
Can we switch plans later?
Yes. A plan describes a rhythm, not a contract, so you can change it whenever it stops fitting.
What does the Specialist plan add?
The Specialist plan includes everything in Standard, plus dedicated one-on-one time with our learning specialist each month.
The Specialist Session focuses on what would help your teen's learning most at that point, such as goals, study habits, follow-through or reviewing a recent lesson. The specialist works alongside the teacher and sends you a short monthly update, so there is more time to look at the wider learning picture and decide on useful next steps.
How does billing work?
We invoice every two months. If you prefer, you can split it into monthly payments. You only pay for lessons that took place, and plans don't renew automatically.
Do you offer any discounts?
- 2 sessions a month: 5% off, 3: 10%, 4: 15%, 5 or more: 20%
- Applies within a 2-month plan, e.g. 6 lessons over 2 months = 3 a month = 10% off
- Guided practice sessions count toward the discount
And if you know another family who could use us, our referral program rewards you both: they get 50% off their trial lesson, and once they complete 8 lessons within 60 days, you each get a gift card. Message us for a referral code.
More questions? Read the full FAQ.